Customer Service Hours:
Monday-Friday 7am-8pm CST/8am-9pm EST
Saturday 7am-5pm CST/8am-6pm EST
Email us: CustomerCare@BounceEnergy.com
Learn More About Your Texas Electricity Company
Low Electricity Rates. Big Rewards.
With great low rates and the best rewards program in Texas, Bounce Energy offers the most unique and innovative electricity options in the market. Our rates are consistently among the most competitive among all electricity companies in Texas. Plus, when you sign up for one of our plans, you immediately begin earning goodies such as movie tickets, bill credits, free companion airfare, gift cards, and even FREE electricity. Learn more about our rewards program.
More Than Energy.
We also believe that providing low rates and valuable rewards isn't enough. That's why we offer other products, services, and programs that help customers save money. Whether you're earning bill credits via our Refer-a-Friend program, finding a mover through our Move Center, getting connected to an energy audit professional, or getting an exclusive offer on satellite TV through our BounceEnergyDeals.com site, we want you to get the most value from being a Bounce Energy customer.
The word "convenience" is not normally used to describe an electric company, however, we strive to provide you with fast and easy options for signing up, paying your bill and other payment options. When you're ready to sign up for Bounce Energy, you have the option of ordering online or by calling one of our agents who can help you pick the right plan. Once you become a customer, you will have several ways to pay your bill including by credit card, by phone, by mail, or in person. We also provide auto bill pay services and don't forget to sign up for paperless billing.
Community & Charity.
Whether we're planting trees with RedBuds & Trees for Houston, donating food items to the Houston Food Bank, giving food and water items to the Red Cross to aid Haiti earthquake victims or cleaning up the Gulf Oil Spill by donating to the World Wildlife Federation, Bounce Energy is proud to be part of the local community and numerous charitable campaigns and events. Read more about our Charity and Community Involvement.
Excellent Customer Satisfaction.
If you ever need assistance, know that Bounce Energy Representatives are located right here in Texas to serve you Monday-Friday 7am-8pm CST/8am-9pm EST
Saturday 7am-5pm CST/8am-6pm EST. Additionally, once you become a customer, your account is available online 24/7.
Read 35 Reasons to Choose Bounce Energy As Your Texas Electricity Company